“I’m pleased to advise that we have this week settled the proceedings for our client with a favourable outcome, due in large part to your excellent document examination work. The attitude towards settlement negotiations changed very significantly after your evidence was produced to the other parties – there was no attempt to challenge it.”

“After only three hours I am already almost crying with relief. So many simple things I should have and could have done and will now be able to do to prevent the nightmare I have had to deal with over these last few weeks. This course is going to be invaluable to my role moving forward.”

“The matter just settled. Thank you very much for your comments which we found very informative on the matter.”

“Thank you for your comprehensive, thorough and well-reasoned report. ”

“I wish to thank you sincerely for your professional and competent services (not to mention your willingness to meet short timeframes) and will definitely retain your details for future reference. ”

“In grateful appreciation of her significant contribution in the establishment of the Forensic Document Laboratory Section of the Anti-Fraud Division and the skills and competency enhancement in the field of document examination and fraud detection of the personnel and frontline officers of this Bureau.”

“We would also like to express our sincere appreciation for Ms Tonya Trubshoe’s idea for and excellent organization of the workshop in Sydney. The concept and professional framework of the event have proved to be valuable to attendees and we would be pleased to continue our cooperation in ways that are in the interests of your department.”

“Thank you very much for your prompt and thorough report.”

“I would like to thank you for your work on this case and your excellent precise assessment. It was not the news we wanted to hear but nevertheless we are happy with the way things worked out.”

“Thank you John for your exemplary service. ”

“John and Tonya, of Document Examination Solutions, delivered highly professional training courses as part of a NCFS program in support of an AFP sponsored Australian training initiative to Pakistan. Participant feedback commented on the high quality of the training provide and its relevance to their needs.”

“John is very skilled and knowledgeable in his field. He was professional, patient and took great care in explaining the results of the assessment to us in simple terms. The methods used in his assessment were certainly an eye opener. It was a pleasure to have worked with him and we would be happy to engage his services again.”

“I thoroughly enjoyed our session with John. I think he has a great knowledge on all different kinds of documents and he was very easy to talk and listen to. I loved the activities we did and I didn’t feel stupid asking him any questions. It was also good to be able to show his some of the real life things we are working on. Would defiantly (sic) be happy to do more work with him in the future.”

“I feel comfortable in doing business with you as the levels of service I’ve experienced has been excellent.”

“The Bali Process project was extremely challenging with short delivery timeframes, multiple delivery platform requirements and various external stakeholders from the third party eLearning development company to the diverse end user community of 50 plus international border agencies. John was required to make key decisions in very short timeframes with considerable risk. It would not have been completed on time, within budget and with such great reviews without him.”

“Thank you John for being patient and teaching me enough to survive in the world of passports and fraud identification. Skills , I used over and over and will never lose.”

“Over the last 6 years Tonya Trubshoe has been pivotal in the development and implementation of the Diploma and Advanced Diploma of Forensic Science (Document Examination) at the Canberra Institute of Technology. Her wealth of experience in document examination and strong understanding of education and training programs has been critical in the success of the programs.”

“This course taught me a lot. From now on, my examining patterns will change massively, I found this course really excellent and useful. John was outstanding.”

“Thank you also for your patience, professional and accommodating manner, and of course, your expertise”

“You did an excellent job in providing a quality report in a short timeframe. Your willingness to accommodate our short timeframe and to explain your processes was greatly appreciated.”

“I would like to thank you in turn for your excellent work and professionalism. I note from the feedback received that participants found the course valuable and appreciated the knowledge shared and approach followed.”

“Thank you for your time, expertise and advice. We greatly appreciate your efficient response to our request.”

“The mock court activity was most useful. The prosecutor and defence counsel really tested the quality of our examinations which has not been tested by local lawyers. By far an excellent programme.”

“After two days in the State Administrative Tribunal the matter has been settled and it is all over. So, a huge thank you from us for your help and advice. You have been awesome. ”

“Thank you very much for a very informative and interactive session. I greatly appreciate the time and effort you devoted to make your presentation so interesting. My staff were very impressed and have been talking about your examples today.”

“Tonya and John have a wealth of experience in the field of document examination in its broad sense. They work, research and teach in a field that they are both enthusiastic about and have gained significant respect from their peers and students, nationally and internationally.”

“The content of the workshop was excellent and relevant to our field of expertise.
The use of real documents as part of the training was excellent and the knowledge of the presenters was of a high standard and the interaction enjoyable.
This training would be useful for many industries needing to verify the identity of their clients.”