Testimonials — feedback from our customers


John and Tonya, of Document Examination Solutions, delivered highly professional training courses as part of a NCFS program in support of an AFP sponsored Australian training initiative to Pakistan. Participant feedback commented on the high quality of the training provide and its relevance to their needs.
— James Robertson, AM PSM BSc PhD FAIM Director National Centre Forensic Studies University of Canberra
Thank you for your time, expertise and advice. We greatly appreciate your efficient response to our request.
— JM Manager State Government WA | November 2016
I wish to thank you sincerely for your professional and competent services (not to mention your willingness to meet short timeframes) and will definitely retain your details for future reference.
— Chau Huynh DIRECTOR LL.B B.COM Corser and Corser Lawyers
We would also like to express our sincere appreciation for Ms Tonya Trubshoe’s idea for and excellent organization of the workshop in Sydney. The concept and professional framework of the event have proved to be valuable to attendees and we would be pleased to continue our cooperation in ways that are in the interests of your department.
— Rolf Sonderer, Managing Director OVD Kinegram AG and Mark Stocker, Managing Director Leonhard Kurz (Aust.) Pty. Ltd.
Thank you very much for your prompt and thorough report.
— ML Lawyer | Perth Western Australia | August 2016
I would like to thank you for your work on this case and your excellent precise assessment. It was not the news we wanted to hear but nevertheless we are happy with the way things worked out.
— Client | May 2014
After two days in the State Administrative Tribunal the matter has been settled and it is all over. So, a huge thank you from us for your help and advice. You have been awesome.
— Client | Perth Australia | August 2015
Over the last 6 years Tonya Trubshoe has been pivotal in the development and implementation of the Diploma and Advanced Diploma of Forensic Science (Document Examination) at the Canberra Institute of Technology. Her wealth of experience in document examination and strong understanding of education and training programs has been critical in the success of the programs.
— Dr Kym Turnbull Head of Department, Forensic Science Canberra Institute of Technology
The mock court activity was most useful. The prosecutor and defence counsel really tested the quality of our examinations which has not been tested by local lawyers. By far an excellent programme.
— Course Participant (Document Examination Report Writing and Court Testimony) | Immigration Department of Malaysia | April 2017
You did an excellent job in providing a quality report in a short timeframe. Your willingness to accommodate our short timeframe and to explain your processes was greatly appreciated.
— Lawyer | Perth Australia | April 2016
I feel comfortable in doing business with you as the levels of service I’ve experienced has been excellent.
— Client | Perth Australia | April 2015
The Bali Process project was extremely challenging with short delivery timeframes, multiple delivery platform requirements and various external stakeholders from the third party eLearning development company to the diverse end user community of 50 plus international border agencies. John was required to make key decisions in very short timeframes with considerable risk. It would not have been completed on time, within budget and with such great reviews without him.
— Michael Harrison Project Manager Identity Branch 2011-12 Immigration Department Australia
Thank you John for being patient and teaching me enough to survive in the world of passports and fraud identification. Skills , I used over and over and will never lose.
— LR (Immigration Department Australia)
I would like to thank you in turn for your excellent work and professionalism. I note from the feedback received that participants found the course valuable and appreciated the knowledge shared and approach followed.
— IOM Kuala Lumpur | February 2017
John is very skilled and knowledgeable in his field. He was professional, patient and took great care in explaining the results of the assessment to us in simple terms. The methods used in his assessment were certainly an eye opener. It was a pleasure to have worked with him and we would be happy to engage his services again.
— DL Lawyer | Perth Western Australia | April 2016
Thank you very much for a very informative and interactive session. I greatly appreciate the time and effort you devoted to make your presentation so interesting. My staff were very impressed and have been talking about your examples today.
— JM Manager State Government WA | December 2016
Tonya and John have a wealth of experience in the field of document examination in its broad sense. They work, research and teach in a field that they are both enthusiastic about and have gained significant respect from their peers and students, nationally and internationally.
— Alastair Ross AM Australia
In grateful appreciation of her significant contribution in the establishment of the Forensic Document Laboratory Section of the Anti-Fraud Division and the skills and competency enhancement in the field of document examination and fraud detection of the personnel and frontline officers of this Bureau.
— Marcelino C. Libanan, Commissioner Bureau of Immigration, Philippines
The content of the workshop was excellent and relevant to our field of expertise.
The use of real documents as part of the training was excellent and the knowledge of the presenters was of a high standard and the interaction enjoyable.
This training would be useful for many industries needing to verify the identity of their clients.
— EW | Manager State Government WA | October 2015